Gold Plated Modern Rudraksha Ki Rakhi - Complete Rakhi Box

RAKHI SALE ENDS TONIGHT. LIMITED BOXES AVAILABLE. ORDER NOW!

ॐ नमः शिवाय

Om Namah Shivaya

SPECIAL RAKHI BOX:

Rudraksha is a symbol of purity and spirituality. Japam is a well adored brand that is known for its authentic Rudraksha wearables.

NOT A BOX, ITS AN EMOTION

Its a Rakhi he will never want to take off.

We have spent the last 3 months in making every aspect of this box perfect.

The beautiful Gold Plated Modern Rudraksha Rakhi Bracelet.

The unique color scheme and design.

The special message for your brother in Hindi and English (when you scan the QR code on the card) that we wrote just for this box.

The amazing KumKum box...

And the overall design that makes the box usable as a thali for Rakshabandhan and can be gifted also if you cannot give it to him personally.

CHOOSE YOUR RUDRAKSHA RAKHI SIZE

Please note the sizes as follows:

Small Size is 6.5 inches (For Kids and Boys)

Regular Size is 7.5 inches (Most Popular, fits most wrists)

Large Size is 8.5 inches (For those with thick wrists)

INSIDE THE BOX:

1. 100% Genuine Rudraksha Gold Plated Modern Rakhi Bracelet
2. High quality Brass KumKum Box with Roli Chawal capsules
3. Scented candle for Aarti
4. Special Message Card (with a beautiful poem)
5. KitKat Chocolate (Kuch meetha)
6. Batch Test Report Card

We recommend buying the Modern Rakhi Bracelet style as its our bestselling product. 

WORKMANSHIP:

Produced under serious Quality Control and has passed multiple checks before dispatch. We focus on detail and quality. 

CARE INSTRUCTIONS:

Keep your jewellery away from water, dishwashing soap, lotion, perfumes, silver cleaner or any other harsh chemicals. Your jewellery should be the last thing you put on and the first thing you take off. Store your jewellery separately in zip lock bag which is free from moisture.

DELIVERY INFORMATION:

We will try to dispatch your order as soon as possible. Since each Rakhi box is carefully assembled by us, please be patient while we get your order ready to ship.

These are LIMITED EDITION boxes, so don't delay and secure your box today.

We are here for you. If you have any questions related to our products, website, or your order - please contact us.

We try and resolve all queries within a day.

We offer free delivery on all orders. We pay from our pocket for getting the product delivered to you. In fact, we lose a lot of money if your delivery doesn't happen and the product is returned to us.

So when you place your order, please provide complete address and accept the order when the courier partner comes for delivery.

For Prepaid orders: There is no order verification time. We will ship your order within 1 day and we will try to get it delivered to you within 4-5 days.

For Cash on Delivery orders: Please expect 1-2 days for order verification, and another day for processing, and a few more days for delivery. In total, you should have your product within 1 week.

6 Months Replacement Offer: We offer a free one-time product replacement upto 6 months. To avail this, we need to see your unboxing video and you just have to pay ₹100 in shipping & handling fees. We will ship a brand new product free of charge.

We have an easy 1 day return policy. Simply create a return request and we'll ship you a replacement.

We have a 1-day replacement policy, which means you have 1 day after receiving your item to request a replacement.

IMPORTANT POINTS ABOUT OUR RETURN POLICY

- NO RETURNS WILL BE ACCEPTED FOR SIZE ISSUE OR QUALITY OR PERSONAL PREFERENCES. We publish sizes of our products in product description.

- REPLACEMENTS WILL ONLY BE ISSUED AFTER INSPECTION

- UNBOXING VIDEO IS A MUST TO INITIATE A RETURN

Our 1-day replacement policy is applicable only to the following cases:

• Wrong Item Received - must be verified via unboxing video
• Defective or Damaged item received - must be verified via unboxing video

The following cases will NOT be eligible under our 1-day replacement policy:

• Any item that has been damaged or washed by customer.
• Any item not sent in its original packaging along with the original box and inserts.
• Any item not in its original condition.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with inserts, and in its original packaging.

- Based on the pictures and unboxing video shared by the customer, our team will determine whether a replacement or return is warranted. Decision of our team in this regard is final.

- We charge a flat return fee of ₹100 in case of accepted returns of size issues. 

- In case of Prepaid Orders - if customer is unavailable or delivery could not be made successfully by our courier partners, refunds will be issued to in-store wallet after deducting shipping fees.

- We are not responsible if the customer overpays to the courier person without observing the COD amount on the bill.

- If the customer contacts us after the 1 day return policy has lapsed, Japam will not be catering to those requests.

Approved returns will only be given credit in your in-store wallet as a discount code or gift card that can be used on Japam for placing your next order. No refunds will be issued to UPI IDs or Bank accounts.

Refunds: 

We only issue refunds to the customer's bank account via UPI or Net Banking in the exceptional cases where item is delivered with a delay of multiple weeks or if the customer has repeatedly received incorrect or damaged items.

To start a return/replacement:

1. Please enter your order number and phone/email here: Start Return or Exchange

2. You will be given an option to return your item.

3. Include your order number, photos and videos of the damaged product and any comments.

4. If your order is eligible for a return, we will initiate a return courier request.

5. After the courier partner has returned the product, we will inspect and upon approval - if the order is eligible for a return, you will get the amount in your in-store wallet as a discount code or gift card for your next order.

In case a courier partner is not available for return pickup from your pincode (unfortunately, not all courier partners offer return services) - you need to courier the product back to us and we will issue the replacement when the product is delivered to us and inspected.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned or replaced, like our Nepali Rudraksha range. We do not issue refunds for our Premium range products - however, we offer free 6 month replacement on our Premium range. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact Us

We will notify you once we’ve received and inspected your return, and let you know if the replacement was approved or not. If approved, you will get the amount in your in-store wallet as a discount code or gift card for your next order.
If more than 15 business days have passed since we’ve approved your return, please send us a WhatsApp message: +91 7888568939